Managing People

reCollections - Managing people This volume of reCollections covers many aspects of managing people including training and occupational health and safety.

Managing volunteers (recollections) This chapter of reCollections deals specifically with volunteer management.

Training for the collections sector offers training courses and course materials available online as well as information and links to training providors.

Customer service and public relations This chapter from the Museums Australia publication Museum Methods is available online and outlines the importance of customer relations in providing the public and visitors with the services they want and expect.